Overview
The Art of Regenerative Medicine respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our practice, request a consultation, or communicate with us by phone, email, text message, or other channels.
This policy is intended to describe our general privacy practices. It is not a substitute for any patient-specific notices or consent forms that may apply if you become a patient of the practice.
Information We Collect
We may collect information you choose to provide, including:
- Name, phone number, email address, mailing address, and other contact information.
- Information submitted through website forms, consultation requests, phone calls, emails, or text messages.
- Appointment preferences, general health concerns, questions, and other details you provide so we can respond to your inquiry.
- Communication preferences, including whether you agree to receive text messages.
- Website usage information such as browser type, device information, pages viewed, and general analytics data.
How We Use Information
We may use information to:
- Respond to inquiries and consultation requests.
- Schedule, confirm, change, or follow up about appointments.
- Provide customer care, administrative communications, and practice updates.
- Send text messages only when permitted by applicable law and your communication preferences.
- Improve our website, services, security, and patient experience.
- Comply with legal, regulatory, billing, recordkeeping, or safety obligations.
Text Messaging and Mobile Information
If you provide your mobile number and consent to receive text messages, we may send SMS or MMS messages related to scheduling, appointment reminders, consultation follow-up, patient care coordination, customer care, or other practice-related communications.
Mobile opt-in information, text messaging consent, and phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share mobile information with service providers who help us deliver messages, operate our phone system, manage our website, or support our communications. These providers may use the information only to perform services for us and not for their own marketing.
How We Share Information
We do not sell personal information. We may share information only as appropriate for business, operational, legal, or care-related purposes, including with:
- Technology, hosting, form, phone, messaging, analytics, and administrative service providers.
- Health care, billing, scheduling, or practice management partners when needed to respond to you or provide services.
- Government, legal, regulatory, or safety authorities when required or permitted by law.
- Professional advisors such as attorneys, accountants, or insurers.
Cookies and Website Analytics
Our website may use cookies, pixels, embedded forms, or analytics tools to understand website performance, improve usability, and support our marketing and communication efforts. You can adjust cookie settings through your browser, though some site features may not work as intended.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, text message, or electronic system can be guaranteed completely secure, so please avoid submitting sensitive medical or emergency information through unsecured channels.
Your Choices
You may contact us to update your information or communication preferences. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us at info@theartofregenmed.com or 248-283-4152.
Children's Privacy
Our website and communications are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
Contact Us
For questions about this Privacy Policy, contact The Art of Regenerative Medicine at info@theartofregenmed.com, 248-283-4152, or by mail at 800 N Old Woodward, Suite 100, Birmingham, MI 48009.
